VOIP

You probably heard of this Term, but do you know the full functions of VoIP (Voice over Internet Protocol) and what are the benefits for Your Business  and consumers alike. For many individuals, Internet Protocol and VOIP are offer more than a way to transport data, it’s also a process that bridges and streamlines a wide range of commercial applications.

Telephony is the best and obvious example. VoIP ,or voice over IP—is also the groundwork for more innovative unified communications software applications—including Web and video conferencing—that can convert the way you conduct business.VoIP and IP telephony are becoming gradually prevalent with big corporations

So what is VoIP? Understanding these terms is a direction towards learning the full potential of this cutting edge technology? VoIP refers to a method of having a phone conversation over the internet or using IP data network, whether on the local area network of your home or place of work. One of the attractive benefits of VoIP is its ability to reduce expenses because phone conversations are conducted over the internet rather than using the phone company’s outdated analog telephone lines.

IP (Internet Protocol) telephony incorporates the full collection of VoIP enabled amenities including the interconnection of telex-phones for communications, associated services such as billing, dialing plans, and simple features such as conferencing, transfer, forward, and hold. These basic services might previously have been delivered by a PBX business (Public Broadcasting)

(Internet Protocol) IP communications contain business software applications that augment communications to allow Communication features such as, integrated address books, unified messages, and conferencing with voice, phone, mobile, and group video conferencing.

The last piece of the puzzle is Unified communications. Unified communications strengthen Internet Protocol communications a stride further by utilizing such technologies as (SIP) Session Initiation Protocol and along with mobile services/ solutions to unify all forms of communications, independent of location, time, or devices.

Extensys has partnered with Cisco to provide Cisco VoIP migrations and installations.  Below are a few features and solution on how Extensys can help with your business communications

• Cisco Call manager
• Cisco Unity
• Cisco Contact Center
• Cisco Blade Servers
• Virtualization
• Agent monitoring
• Voice Recording
• E9111
• Successfully replaced Nortel, Avaya
• Call routing
• Toll bypass cost savings
• Architecting and Implementing Network Redundancy
• Interface with Telco carrier
• Ongoing MSP support of your environment
• Multiple CCIEs and CCVPs on staff for complex troubleshooting issue
• Customer Service
• Fax Migrations and Fax Server Designs